Shipping Policy

Estimated shipping delivery times:
USA: 3-5 business days
Canada: 5-10 business days
World: 10-20 business days

Your order will be processed and sent out on average within 3 days of ordering.

International shipping:
International shipments may incur additional customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

Returns Policy

Due to the custom nature of our products, all sales are final. If there is an issue with your order, or a shipping error, please refer to the sections below:

Order missing:
If you do not receive your order, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the shipping address was correct, get in touch with us at shop@gratefulness.org noting your order number.

Damaged items:
The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week’s time!

Incorrect size:
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabelled. Let us know and we’ll get you sorted out.

If you received an incorrect size, please get in touch with us at shop@gratefulness.org.